Missed call recovery for contractors.

A missed call is usually a customer who is ready to buy.

For HVAC, plumbing, electrical, restoration, and other urgent-service businesses, the phone rings because something is broken and someone needs it fixed now. When that call goes to voicemail, sits overnight, or gets buried while you are up a ladder or under a truck, the next company often wins the job — and it is a job you already paid to generate through your truck wraps, your ads, and your reputation.

Sovun Assistant turns that missed moment into an organized, ready-to-act lead. It records who called, what they need, where the job is, how urgent it is, which details are still missing, and what you should look at next. Instead of a blank missed-call notification, you get a clean summary and a drafted reply — ready the moment you have a free hand.

What Sovun Assistant captures from a missed or after-hours call

• Customer name, phone, email, and service location
• Trade-specific job type and how urgent it is
• Preferred appointment window and access notes
• Photos, special conditions, and the details still missing
• An owner-ready summary delivered by text or email

From missed call to drafted follow-up — owner-approved

Speed is what wins these jobs, but so is control. Sovun Assistant does not answer the phone as you, and it does not fire off messages on its own. It drafts the follow-up — a text or email that greets the caller by name, references what they need, and offers the next step — and then it waits for you. You read it in seconds from the truck or the office, make any change, and tap Approve. Only then does anything reach the customer.

That means a high-intent lead hears back fast, even at 9 p.m. or on a Saturday, while nothing goes out with your name on it that you have not seen. The AI recovers the revenue; you keep the final say on every word, price, and commitment.

Built for the trades where speed wins the job

Missed call recovery fits any business where an unanswered phone quietly becomes lost revenue, and it fits best where calls are urgent and high-intent — because that is where a fast, personal follow-up makes the difference between your name on the invoice and a competitor's.

Common fits include HVAC, plumbing, electrical, restoration, garage door repair, locksmiths, appliance repair, pest control, and roofing repair. Each setup is customized to your trade, your service area, your pricing rules, and your approval boundaries — so the drafts sound like you and cover the questions your customers actually ask.

One saved job pays for the month.

This is a revenue recovery system, not AI for its own sake. The math is simple: if recovering a single after-hours call turns into one booked job, that job pays for the month — and every recovered call after that is upside. Start narrow with capture on missed and after-hours calls, watch the follow-ups land, and expand from there.